By accessing or using the Saf O’ Me website, mobile applications, user portal, or GPS tracking devices (“Services”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies issued by Saf O’ Me.
You must be at least 18 years old to register or use our Services. If you are using our Services on behalf of a minor or a dependent person, you confirm that you are their legal guardian and provide informed consent for their use of the Services.
You agree to:
Saf O’ Me devices may be used by children but must be registered and managed by a parent or legal guardian. By activating a child’s device or account, you confirm that you have lawful authority to provide consent for their data collection and use.
Some features require a paid subscription. By subscribing, you authorise recurring payments via our provider (e.g., Stripe) and agree to maintain current billing details.
Subscriptions may be cancelled at any time. No partial refunds are provided unless required under Australian Consumer Law. Cancellation will take effect at the end of the current billing cycle.
Your personal information is collected and handled according to our Privacy Policy. We may use anonymised or aggregated data for service improvement, research, and internal reporting.
Features such as historical location logs, fall detection history, and SOS records are available based on your subscription level. Free plan users receive limited access. Data exports are available upon request in spreadsheet format.
Our mobile app may request access to:
Permissions are optional but may affect feature availability.
Remote voice monitoring is available only to users subscribed to the Safe Pro plan. This feature allows a pre-approved guardian or carer to remotely initiate one-way, silent audio monitoring on a Saf O’ Me device in response to emergencies (e.g., SOS trigger, fall detection, or prolonged inactivity).
This feature is:
By enabling this feature, you expressly acknowledge and agree:
Saf O’ Me will not be held liable for any unauthorised or unlawful use of remote voice monitoring by users who have given consent.
All use of this feature must comply with the Telecommunications (Interception and Access) Act 1979 (Cth) and relevant state surveillance laws.
Saf O’ Me GPS devices require SIM-based connectivity. We are not responsible for service interruptions, inaccurate location updates, or device malfunctions due to network coverage issues or third-party provider outages.
You must not:
Infringe on Saf O’ Me’s intellectual property
To the extent permitted by law, Saf O’ Me will not be liable for indirect or consequential losses, including those caused by:
You agree to indemnify Saf O’ Me against any claims, liabilities, or costs resulting from:
We may amend these Terms periodically. Updates will be posted on our website and/or app. Your continued use of the Services constitutes acceptance of the revised Terms.
These Terms are governed by the laws of New South Wales, Australia. Legal disputes shall be resolved in the courts of Sydney, NSW.
For questions or concerns about these Terms, contact:
📧 privacy@safome.co
